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August 15, 2008

Faxage – Your Fax Machine, Unplugged

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If you travel often, work from home, or don’t have access to a dedicated fax line, you know how frustrating it can be when it’s time to send or receive a fax. In the past, this would mean a trip to the nearest Kinko’s or use of an old-fashioned dial-up connection to send a fax over the phone lines. Faxage and other web-based faxing services have eliminated the need for this. Faxage lets you send a fax within any browser from any computer connected to the internet. Just attach your document as you would in an email, write a quick cover letter within Faxage, and hit send. Once the transmission is finished, Faxage will email you to let you know the results. Incoming faxes arrive in your email inbox as PDF attachments.

There are several websites offering online faxing, but most have plans only for small businesses or those who do a good deal of communication by fax. Plans often start at $10 per month and include package bundles. Still, many of us only need to accept and send faxes for the occasional signed document, time sheet, or application. Faxage has plans that work well for these irregular faxers. Sending a fax every-so-often (and carrying your virtual fax machine with you) has never been so easy.

Practical Uses:

  • Receive the signed contract you’ve been waiting for, even while you’re traveling overseas
  • Get a fax line to use while sending your resume during a job hunt
  • Create a low-cost fax number for your home office, without buying a dedicated phone line or machine
  • Receive faxes without worrying that your machine will run out of paper or toner
  • Store your faxed documents on your computer for safekeeping

Insider Tips:

  • Add your logo to your cover sheet to personalize your faxes
  • When sending sensitive documents, use the “secure email” option, to keep the document on the Faxage server and avoid sending it via email.
  • In some cases, you can take your existing fax number with you to Faxage. Check out the “porting” section on the website to learn how

What we liked:

  • Faxage is easy and requires little effort to get started
  • Faxed files arrive as PDF attachments or if you prefer, image files
  • Faxage’s most basic plan costs less than a grande cappuccino
  • Faxage can send faxes in Microsoft Word, Excel, PDF, HTML, and image files such as JPG or TIF, and it’s possible to send multiple files in each fax
  • Users can create distribution lists for faxing to groups of people
  • Faxes are protected by industry-standard SSL encryption for security and privacy

What we didn’t like:

  • Although new users can request a number in their area, currently fax numbers are not available in all 50 states

Alternatives:

Company Info:

  • Launched: 2002
  • Privately Owned by EC Data Systems, Inc.
  • Headquarters: Denver, CO
  • Founded by Christian Watts and Edward Shephard
  • Web site: http://www.faxage.com

Costs:

  • There are many plans, to fit many different needs. The Lite plan starts at $3.49 per month, with a $0.05 per minute charge when your fax line is in use. Premium plans with 800 numbers and unlimited outbound faxes can be as much as $64.95/month, but there are many options in between

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