Comments on: RatePoint – Complete Customer Feedback Management http://www.appvita.com/2009/08/21/ratepoint-complete-customer-feedback-management/ Discovering web-based applications that just make life better Thu, 09 Feb 2012 12:21:11 +0000 hourly 1 By: Andrewhttp://www.appvita.com/2009/08/21/ratepoint-complete-customer-feedback-management/comment-page-1/#comment-3294 Andrew Fri, 31 Dec 2010 03:23:47 +0000 http://centurytel.appvita.com/?p=2465#comment-3294 Ratepoint(less) is a futile exercise for consumers. It's been my experience that if you leave a 1 or 2 point review for a business and if ratepoint accept it, the business will dispute it and ratepoint will remove it.So my rating of ratepoint is for consumers, you lose out if the business disagrees so ratepoint are pointless. After all, the business pays for their 'ratings' so ratepoint have to ensure their ongoing cashflow. Ratepoint(less) is a futile exercise for consumers. It’s been my experience that if you leave a 1 or 2 point review for a business and if ratepoint accept it, the business will dispute it and ratepoint will remove it.

So my rating of ratepoint is for consumers, you lose out if the business disagrees so ratepoint are pointless. After all, the business pays for their ‘ratings’ so ratepoint have to ensure their ongoing cashflow.

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