
Olark is an application that can help any business improve its online sales by introducing the one key element of in-store shopping that’s missing from most web-based retail—human interaction. The application gives companies an easy way to integrate live chat via instant messenger into any website in just a matter of minutes. Then, when a shopper arrives at the site, a company representative can assist the customer in finding whatever products he or she is ...
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Countless applications claim they can help users do a better job of keeping track of communication with important clients, but Capsule aims to help businesses do even more than that. The comprehensive CRM application says it can help users manage all the relationships that their company has built—not only with important clients, but also with vendors, colleagues, customers, and even potential customers whose information could be needed at some point in the future. Capsule keeps a complete ...
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GuestPulse is an application aimed at making it easier for professionals in the hospitality industry to do their jobs. From nightclub managers to restaurant chefs—along with the PR firms and publicity professionals who represent them—GuestPulse tracks mentions of its users’ businesses across a spectrum of blogs, newspapers, magazines, forums, and social networking websites, and reports back on exactly what clients, guests, and critics are saying about those businesses online. (more…)
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HelpSpot is a webapp that aims to provide businesses with a cheaper, more efficient way help out their customers and clients. The system takes the customer feedback that’s sent in through website forms, email, and phone calls, and integrates the information into one comprehensive, centralized spot. Using this process, companies can read and respond quickly to the messages that matter most, while also giving their customers self-service options to allow them to find their own ...
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PaperRater is an online application that aims to improve the writing skills of students of all ages. Uploaded essays and reports are analyzed instantly using PaperRater’s real-time technology, and within a matter of seconds users are given an in-depth analysis that takes into account both the grammar and the writing style of the assignment that was submitted. The application also provides users with additional comments intended to improve the document’s readability, overall style, and even ...
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When you’re designing products and marketing them to consumers online, you don’t have time to waste picking out shipping materials, packaging your wares, and waiting in line at the post office to mail your sales out each day. Shipwire is an application that understands this, which is why the service partners up with both individual sellers and other online retailers to provide them with an easy way to store, package, and ship their products worldwide. ...
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