LucyPhone is an application that can add hours back to your week by reducing the amount of time you spend waiting on hold. Whether you’re calling the bank, the cable company, or your child’s school, the time it takes to get an actual employee on the phone only seems to creep up each year. Thankfully, LucyPhone is a new application that will handle the waiting for you, and call you back when a representative from the company you’re contacting is finally on the line and ready to chat.
To make your first call with LucyPhone, type in a toll free number or the name of the company you’re trying to call. Once you add your own phone number and click start, your phone will ring and LucyPhone will connect you to the company you’re trying to reach. Follow the company’s automated menu options to be directed to the right department, then push ** as soon as you have officially been put on hold. With LucyPhone on the line, you don’t have to worry about holding the phone up to your ear for 30 minutes or more while you wait for someone to pick up. All you have to do is hang up. LucyPhone will dial your phone again and let you know as soon as you’re connected to a service representative, and you can finish up your call right then and there.
Not only does LucyPhone save users time by allowing them to do other things rather than sitting on hold for hours on end, but the application’s extensive company directory lets you call businesses without having to look up which toll free number to dial. For anyone who has ever waited endlessly on hold—and let’s face it, that includes just about everyone—LucyPhone is an amazing application that can give you hours back in the week.
What we liked:
What we didn’t like: