April 23, 2013

SendHub – VoIP Options for SMBs

SendHub is a platform that professionals can use to get a business phone system up and running in less than 60 seconds. The system works with any cell phone, and provides small companies with the exact same type of calling, texting, and voicemail features that their larger competitors already have in place.

Rather than having colleagues and clients calling your personal phone number at all hours, sign up for SendHub and get a phone number to be used strictly for professional purposes. Add multiple phone lines — with local area codes — for each employee on your staff, and start forwarding the calls that come in through those numbers to your employees’ cell phones or computers. By signing up your whole team, you can review telephone activity within your company on the SendHub dashboard and get itemized activity for individual employees when necessary. You can also share contacts with colleagues, which is an especially useful tool for marketing and sales teams.

In addition to its powerful voice calling features, SendHub also provide business text messaging services that make it easy for users to text colleagues and clients, and broadcast marketing messages to their customers’ phones. Calls that come into a SendHub number can be accessed online or via any cellphone, and voicemail transcription is available for premium users.

Practical Uses:

  • Create a business telephone number for your startup
  • Send SMS offers to potential customers
  • Share client contact information with your colleagues
  • Forward incoming calls to your cell phone
  • Quickly add phone lines as you hire more employees

Insider Tips:

  • Users can request local phone numbers in any area code
  • Companies can send scheduled messages to customers at pre-set times
  • SendHub offers an SMS API
  • Premium users can get voicemail transcription

What we liked:

  • SendHub is a great solution for startups and other companies with remote workers
  • SMBs only pay for the number of phone lines they actually need
  • Managers can track the calls that their employees are making and receiving
  • Users can forward text messages to other colleagues

What we didn’t like:

  • SendHub doesn’t offer MMS picture texting at the present time


Company Info:

  • Launched: 2011
  • Privately Held
  • Headquarters: Menlo Park, California
  • Founded by: Ryan Pfeffer, John Fallone, Ash Rust, and Garrett Johnson
  • Web site:


  • Free plan
  • Basic plan is $10/month
  • Plus plan is $25/month
  • Pro plan is $50/month
  • Premium plan is $150/month

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