Fonolo aims to help you deal with the frustration of working your way through a phone menu while trying to get a quick solution to a problem. Whether you want to check cinema listings, book a flight, or pick a bone with your cable company, the process usually means dialing lots of 1s, 2s and 3s before you get to the person you want. Even then, you might have to spend quite a long time on hold. With Fonolo, you cut to the chase, getting the number you want and dialing straight on through.
To get started, search for the company you want and Fonolo will give you a list of options. Choose the option you want, give a number where you can be reached, and press the ‘start call’ button. Soon you will be directly connected to the section you need. Fonolo cuts down on the frustration of calling large companies and there are several other advantages. There is nothing to install; it can be used with any phone and calls are free. Companies pay for the calls by using Fonolo alongside their usual call system. Fonolo can really reduce the hassle of using automated telephone systems; it would be great to see it in use everywhere.
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