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July 6, 2012

Moustach.io – Get Friends to Test Your Site


Why pay strangers to test your new website’s functionality when you’ve got friends and family members who’d do the same thing for free? That’s the idea behind Moustach.io, a usability testing application that encourages people to put their closest allies to work.

Every new website has problems, some are just harder to find than others. Get to work digging deep into your new site by signing up for Moustach.io and creating your first project. Enter your site’s URL, type in a project name, and add some relevant tags. Moustach.io will immediately provide you with a special URL, which you can share with friends via email or social networking sites. When colleagues, friends, and customers click on the link you’ve sent, they’ll get a bit of training from Moustach.io on how the program works before being sent to the site you’ve designed. Moustach.io uses special screen recording technology to track your reviewers’ every movement on your site, and gives you the recordings to analyze as soon as each session is through.

In addition to recording each mouse click a reviewer makes, Moustach.io also encourages the friends you’ve asked to test your site to leave audio recordings with advice, complaints, and recommendations that you can use to improve the function or design of your site. For developers and designers who need user testing but aren’t keen on soliciting advice from virtual strangers online, Moustach.io is a fantastic option that puts friends, family members, and trusted customers to work.

Practical Uses:

  • Find out what your colleagues think of a new website you designed
  • Ask your friends for feedback on a project you’ve been working on
  • Learn what you could do to improve a client’s website
  • Get feedback on the font size you’ve chosen for a new site

Insider Tips:

  • All Moustach.io recordings features screencasts with audio
  • Users with upgraded plans can get embeddable reviews
  • Moustach.io users can upgrade, downgrade, or cancel their contracts at any time
  • Users with the Standard pricing plan can download their reviews

What we liked:

  • People can try out all the Moustach.io tools they want for just $1
  • Moustach.io encourages users to get reviews from people they trust
  • Users who need more feedback can also get help from experienced Moustach.io reviewers
  • All pricing plans offer RSS notifications, email notifications, and email support

What we didn’t like:

  • Moustach.io recordings are limited to 5 or 10 minutes, depending on the pricing plan a user has chosen

Alternatives:

Company Info:

Costs:

  • Introductory plan is $1
  • Light plan is $7/month
  • Standard plan is $27/month

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