Website visitors deserve personal, one-on-one attention when shopping online and researching businesses on the web. Unfortunately, very few companies have the resources available to assign staffers to communicate with online customers directly. Until now.
InteractEasy is a voice chat widget that businesses can place on their websites to encourage communication with customers and convert more leads into actual sales. To see how InteractEasy would look on your own professional site, just enter your URL on the InteractEasy site and click “Submit.” InteractEasy will provide you with a demo, so you can see how its widget would look placed alongside the content you already have. If the demo inspires you to proceed with the service, then sign-up for an account. InteractEasy’s setup process takes just one minute to complete. After logging in to your dashboard, you’ll be asked to add the names of any agents who’ll be working on your company’s behalf. Customize your widget text and color to fit with the aesthetics of your site, and then copy/paste the provided code and the widget will show up.
When customers get to your site, they’ll see an InteractEasy widget in the bottom right corner. Clicking on the small tab will open up a medium-size window, which looks similar to an instant messaging display. Here, customers can choose to chat via IM or call your company directly through the web. In addition to facilitating communication, InteractEasy also helps you learn more about your customers—like who referred them, where they live, and how much time they’ve spent on your site—before accepting any online calls.
What we liked:
What we didn’t like: