Developing strong relationships with clients and customers is one of the keys to survival for small businesses today, and yet many entrepreneurs fail when it comes to keeping in touch with people who they’ve done business with in the past. Contactually is an intuitive customer relationship management application that business owners can use to build stronger bonds with their most important clients.
Contactually was created with all small business owners in mind, however realtors, financial advisors, and creative freelancers will find the application especially useful. Get started with Contactually by importing contacts from the address books on your mobile phone, email account, and any social media accounts. Once your customers’ names, phone numbers, and addresses have been organized in the system, Contactually will begin analyzing your contact history to identify which customers haven’t been emailed in a while. Not only does Contactually track the last time you communicated with each customer, but the web-application also tracks the last time each customer was contacted by someone else on your team. By sharing information about your client communication history with colleagues, you can avoid doubling up on work and stepping on anyone’s toes.
Contactually also helps foster customer relationships by keeping your address book updated at all times. The application automatically scans the signatures of each customer or client’s recent emails to detect updated phone numbers, job titles, and addresses. Professionals who already use a different customer relationship management tool in the office can sync their Contactually accounts with a number of popular business applications, including Salesforce, Highrise, and SugarCRM.
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