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August 19, 2013

Schedulista – Streamlined Scheduling for SMBs

ss-schedulista
The process of scheduling an appointment by phone is full of pitfalls. What if the business is closed when the customer calls? What if the receptionist who answers the phone writes the wrong time into the appointment book? What if the customer asks a million questions, keeping the phone line tied up and preventing anyone else from getting through? Schedulista has a better solution.

Schedulista is an online scheduling platform that professionals in a number of industries—including hairstyling, accounting, and health services—can use to book more appointments each day. Create a public scheduling page using Schedulista’s tools, or add a “Schedule Now” button on your existing business website. Schedulista lets you decide when clients can book appointments and which providers they can book those appointments with. Enter the times you’re available each day, making sure to block out times for lunches or vacations, and let Schedulista handle all the heavy lifting.

What separates Schedulista from the handful of competing scheduling apps is its suite of add-on features. Customers can opt to receive text message reminders before their appointments, offices can require clients to enter their credit card information when booking appointments, and professionals can sync Schedulista to their existing calendars. Businesses that need a little extra boost in the marketing department can also use Schedulista for email promotions and Facebook scheduling.

Practical Uses:

  • Accept appointments online
  • Send marketing offers to customers who’ve scheduled appointments online
  • Block out time in your schedule for your lunch break each day
  • Send SMS reminders to customers before their appointments

Insider Tips:

  • Sync Schedulista with your iPhone, Android, Google Calendar, or Outlook account
  • Integrate Schedulista into MailChimp for email marketing
  • Add online scheduling to your Facebook page
  • Use Schedulista’s analytics to generate business performance reports

What we liked:

  • Schedulista automatically sends email confirmations and reminders to customers
  • Hairstylists can utilize the double-booking feature
  • Users can allow/disallow online booking based on the service they’re offering
  • Businesses can require customers to enter their credit card before confirming an appointment

What we didn’t like:

  • Schedulista doesn’t offer a very robust FAQ section or support page.

Alternatives:

Company Info:

  • Launched: 2011
  • Privately Held
  • Headquarters: Seattle, Washington
  • Founded by: Felix Livni and Lowell Manners
  • Web site: http://www.schedulista.com

Costs:

  • Free 15-day trial
  • Single Provider plan is $19 per month
  • Multi-Provider plan is $39 per month

Comments

  1. Stephanie,

    Thanks so much for the review!

    Totally agree with your point “Schedulista doesn’t offer a very robust FAQ section or support page.”

    This is something that we are working on.

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