Missed appointments cost small businesses millions of dollars each year. Although many companies say they charge customers a fee for failing to cancel within 24 hours of their appointments, actually collecting that fee can be challenging, at best. GoReminders is a booking platform that helps businesses cut down on no-show appointments with automated scheduling reminders.
One of the great things about GoReminders is that you don’t have to change your existing scheduling procedures to start using the system. Just login to the web-based service each time a client makes a new appointment, and enter some basic details like the client’s name, email address, phone number, and appointment time. You can also select whether to have GoReminders send an email or text based on the client’s preferences. On the day before a scheduled appointment, GoReminders will automatically send the client a message based on the reminder template you set up. For example, an SMS message might read: “You have an appointment with Dr. Smith at 10 a.m. on April 3rd.” When a client is reminded of his or her appointment, the chances of that person not showing up decrease dramatically.
GoReminders also offers a Calendar Connect feature, which businesses can use to sync their GoReminders calendars in Outlook, iCal, Google Calendar or other calendar apps. This type of synchronization is an excellent way for companies to ensure their providers are on the same page as their clients.
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