Offering online scheduling to customers can help businesses increase bookings and decrease no-shows. However, SMBs that don’t have their own websites generally aren’t able to implement this technology — until now. Square, the credit card processing and business solutions provider, has introduced its own online scheduling application that businesses can utilize regardless of whether they have their own freestanding websites.
Built for beauty professionals, health professionals, home services providers, organizations, entertainment companies, and transportation companies, Square Appointments is a web-based application that you can use to offer customer-scheduling services online. Design your own booking site using Square’s tools, making sure to add features like a calendar, list of services, staff bios, pricing information, and cancellation policies. Customers will be able to access the site you design 24/7, from both desktop and mobile devices. If you already have a business website set up, Square Appointments offers a widget that you can embed on your website or WordPress site.
Square Appointments benefits business owners, in addition to their customers. The application sends automated notifications via email, text, or phone call whenever new services have been booked, and business owners have the option to confirm appointments before their schedules are set. Square Appointments also stands apart from competing services by allowing individual employees to manage their own calendars with full-access or limited-access logins.
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