What are our businesses without our customers? Absolutely nothing. Sometimes, as our businesses grow, we need a little bit of help taking care of customer support and Tender Support is here to help ease the stress of customer support.
Tender Support basically takes all of your customer service requests and organizes them. It creates a community where users can go online and discuss issues and come up with their own fixes. But if something isn’t discussed already, a user can create a profile and submit a request to have one of your technical/customer support professionals check out the problem.
When a user submits a request, Tender Support can automatically send out a personalized reply message which is great for when requests come in during off hours. Additionally, each Tender Support page can be personalized to match your company’s brand look and feel.
What we liked:
What we don’t like: