Intercom is a customer relationship management tool built specifically with web-application developers in mind. Rather than trying to adapt a similar tool to fit their unique needs, developers can use Intercom’s straightforward features to better serve their subscribers and build their base of devoted users.
Reach out to longtime users who haven’t logged in recently by sending a message through Intercom. Those users will receive in-app messages the next time they sign in to your web-application, and they can respond immediately with whatever information you’re seeking to find. You can also create automated messages that are sent out whenever certain conditions are met – like when new users login for the first time, or when users in California go a week or more without signing in to their accounts.
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